The information in this article is only for Scribzee users who have been selected to test a new version of Scribzee.
1. How do I access the version of Scribzee to test?
You have an iPhone?
• Go to the App Store,
• Download TestFlight, the mobile application that will allow you to access the version of Scribzee to be tested,
• You will receive an email from TestFlight telling you that Hamelin SAS has invited you to test SCRIBZEE. From your iPhone, click on " View in TestFlight ".
• Go to TestFlight and click on " Install ",
• The version of Scribzee previously installed on your phone is replaced by the test version. You can see this because the logo has changed,
• Open the application to test it.
You have an Android phone?
• Go to the Play Store,
• Type "Scribzee" in the search bar,
• Scroll down the page until the "Try the Beta" category appears. The Beta may be available in the Play Store up to 15 minutes after you are added as a tester.
• Click on "Join",
• A window will open, click on "Join",
• The version of Scribzee previously installed on your phone is replaced by the test version. You can see it because the logo has changed,
• Open the application to test it.
2. Do you want to report a bug or tell us about an improvement to be made to the application?
Use the following form https://fr.surveymonkey.com/r/8HDJNWP to indicate the problem encountered or the improvement desired.
You can fill it in as many times as necessary to report several comments. Our team will receive all your comments.
3. You have installed the test version of Scribzee but want to go back to the version you were using before?
You have an iPhone?
• Uninstall the test application:
• Long click on the Scribzee thumbnail of the test version (put the thumbnail in the picture),
• Click on "Delete app".
• Reinstall the public version of the application:
• Go to the AppStore.
• Click on "Search" at the bottom right and type "Scribzee" in the search bar,
• Download Scribzee,
• Open the application. You are back on the version you used to use.
• At any time, you can switch back to the test version of Scribzee by going to TestFlight and clicking "Install.
You have an Android phone?
• Uninstall the test application:
• Go to the Play Store and type scribzee in the search bar,
• Click on the scribzee application,
• Click on "uninstall".
• Reinstall the public version of the application:
• Go to the Play Store and enter scribzee in the search bar,
• Click on the scribzee application,
• Click on "install",
• Open the application. You are back on the version you used to use.
• At any time, you can switch back to the scribzee test version by going to the Play Store and clicking on "Join the Beta".
4. Would you like to contact us?
Please email us at scribzee.contact.fr@hamelinbrands.zendesk.com and tell us that you are a Scribzee tester. We'll be happy to hear from you. Feel free to add as much detail as possible to your request so that we can answer you as efficiently as possible. Thank you.