An error message appears when you click on the share invitation link sent to you by a friend? There are several possible reasons for this:
- the link is no longer valid, as it is too old. Each link is valid for 4 hours. After this time, your friend will have to invite you again,
- the link has already been used by too many people. Each link is valid for a maximum of 25 people. Beyond this number, your friend will have to invite you again.
Despite a new invitation to share, the problem hasn't been solved? Contact us at scribzee.contact.uk@hamelinbrands.zendesk.com and send us the following details :
- the error message shown on screen,
- the e-mail address of the scribzee account that sent you the invitation to share,
- the email address used to create your scribzee account.
This information will enable us to help you better.